CHAPTER1

The Critical Importance of Strategic Talent Management

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Joseph Cabral, MS, and Matt Turner, MA

Most healthcare organizations approach workforce engagement and talent management tactically; so, they are ill-prepared for coming changes in technology, demographics, and mode of care delivery. Leading organizations position themselves better by investing strategically in their culture, practices, and processes.

AS BRUCE BAILEY, president and CEO of Tidelands Health, drove to work during the predawn hours of September 11, 2018, he felt a mix of concern and confidence. He and his executive team had been tracking the development of Hurricane ...

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