November 2019
Intermediate to advanced
240 pages
6h 57m
English
book
The Engaged Caregiver: How to Build a Performance-Driven Workforce to Reduce Burnout and Transform Care
by Joseph Cabral, Thomas H Lee, Martin Wright
Content preview from The Engaged Caregiver: How to Build a Performance-Driven Workforce to Reduce Burnout and Transform Care
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Acknowledgments
FOR MORE THAN 30 years, Press Ganey has dedicated itself to reducing patient suffering by helping improve the safety, quality, and experience of care. To perform this work, we rely every day on the great dedication, passion, and enthusiasm of our 1,200 associates, for which we’re immeasurably grateful. We also benefit from the outstanding leadership of Pat Ryan, our executive chair, and Joe Greskoviak, our CEO and president, both of whom live our values and challenge us to help our partners consistently meet patients’ and caregivers’ needs. Thank you, Pat and Joe, for the inspiration you bring.
When we first proposed this book ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.