CHAPTER6

Building Data Plans to Drive Improvement

Images

David Shinsel

“I CAN’T FIND my buddy,” the panicked diver said, “and I’m low on air!” It was the fall of 2006, and my younger brother Andy and I, both SCUBA instructors, were working on a chartered boat anchored near ...

Get The Engaged Caregiver: How to Build a Performance-Driven Workforce to Reduce Burnout and Transform Care now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.