The Engaged Caregiver: How to Build a Performance-Driven Workforce to Reduce Burnout and Transform Care

CHAPTER8

Bolstering Physician Engagement and Resilience

Chrissy Daniels, MS, and Matt Turner, MA

Unless healthcare systems help physicians become more engaged and resilient on the job, safe, high-quality care for patients and communities will remain elusive. In an age of escalating physician shortages and rising consumerism in healthcare, leading organizations treat physician engagement as a competitive advantage, redesigning their cultures to bolster physician engagement and resilience.

IT’S NOT EASY being a doctor in America today. Dr. Anne Pendo, the senior medical director for physician engagement at Intermountain Healthcare, is a highly ...