Chapter 3. The Three-Fold Path of Expanding Emotional Bandwidth in Virtual Teams

Trina Hoefling

The American Heritage Dictionary defines virtual as "existing or resulting in essence or effect though not in actual fact, form, or name." Virtual reality suggests a simulation that is so lifelike as to feel real but is not in fact real. Virtual teaming and virtual work can take on that same feeling of "essential closeness but not realness." In fact, however, they are real. Virtual work is not a close approximation of work but a viable alternative way of working. It is not second best based on circumstances, and it is not compromise, mirage, or simulation. Neither is it overlay, replication, or poor substitute. Leaders and organizations need to begin ...

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