Chapter 14. The Technology That Supports Virtual Team Collaboration
Virtual collaboration enables distributed expertise to focus on shared problems with a necessary interfacing through technology. Quality of interaction is critical for establishing the framework for successful collaboration on any team, virtual or not; however, the usual hurdles of any group of people coming together to tackle difficult problems is exacerbated in virtual groups by having to rely on technology. For this reason, virtual collaboration should be planned for and supported by the development of specific interaction skills and the technological proficiency that will help ensure project success.
There continues to be a need to understand how technology changes ...