Chapter 12. Assessing Training Needs for Virtual Team Collaboration
Marilyn Sawyer Wesner
Participants in virtual collaboration need a multitude of skills, knowledge, and abilities (SKA) to be successful. In many cases, the participants will not possess all of these and will require training and development. Identifying training and development needs for them is complicated because of their methods of working together through the use of technology. Not only must the participants possess subject matter expertise on the actual work content, but they must also be able to use the technology and understand how to collaborate in a virtual workplace.
Training workers can be expensive to the organization in terms of both the costs associated with the development ...
Get The Handbook of High Performance Virtual Teams: A Toolkit for Collaborating Across Boundaries now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
