February 2024
Intermediate to advanced
666 pages
17h 40m
English
Content preview from The Handbook of Project Management, 6th Edition
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Chapter 15 Managing digital projects infrastructure
Jennifer Whyte and Ali Eshraghi
Introduction
Projects now use a ‘digital infrastructure’ for delivery (Whyte and Lobo 2010), made up of interconnected and evolving software packages and applications. This notion of ‘digital infrastructure’ draws attention to how infrastructure becomes ‘taken for granted’: infrastructure becomes invisible and usually only becomes noticed by those who use it, when it interrupts their work, either through poor configuration and workflows or through a disruption in service. As digital information becomes pervasive across projects, we argue it is important for managers to pay attention to managing digital infrastructure on projects. ...
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