February 2024
Intermediate to advanced
666 pages
17h 40m
English
Content preview from The Handbook of Project Management, 6th Edition
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Chapter 21 Design Thinking in projects
Ruth Christine Lechler, Martina Huemann, and Patrick Lehner
Introduction
Clients have become rather vague on what outcomes they are expecting from a project. Today’s problems are rather wicked and solutions are often not straightforward. Especially in the front end of projects, project managers find themselves in a situation where they need to support the project owner in better understanding and defining the problem and the purpose a project should solve. While adaptive project approaches like Scrum and Kanban support iterations and the creation of a product or service that fits the needs of the project owner, Design Thinking adds the possibility of creating a better understanding ...
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