February 2024
Intermediate to advanced
666 pages
17h 40m
English
Harvey Maylor and Ruth Murray-Webster
Programs are temporary organisations set up for the purpose of delivering benefits at scale and over time. They are complex, socio-technical systems, characterised by a high degree of dynamics and systems interactions, with incremental delivery of benefits. In addition, they have high sub-system diversity. ‘Managing’ in this context requires those charged with the design and delivery of program, to ‘go beyond’ the management of projects, to work with ambiguity, emergence and dynamism, and yet retain the defining purpose of the organisation by considering holistically the delivery of benefits.
In this chapter, we begin with narrating ...
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