April 2014
Intermediate to advanced
704 pages
20h 44m
English
chapter 1 presented a general description of mediation and circumstances in which it may be appropriate. This chapter provides more detail about the mediation process, roles of mediators, their relationships to disputants, and the broad range of assistance they can provide. It also introduces several general “schools” of mediation and related approaches and procedures for providing assistance.
Consider these scenarios. A mediator from the United Nations intervenes in a violent civil war and helps parties to reach a cease fire and, ultimately, a peace accord. A labor mediator successfully convenes negotiations between highly adversarial labor ...
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