April 2014
Intermediate to advanced
704 pages
20h 44m
English
before beginning an in-depth explanation of stages and procedures for mediation, it is important for mediators and parties to develop a greater understanding of potential or actual causes of disputes or conflicts and possible approaches, procedures, and strategies to address and resolve them. It is also valuable to identify factors that may promote future collaboration and agreement making between disputing parties.
Gaining an understanding of the potential causes and dynamics of a dispute as early as possible is important as delay may result in unnecessary conflict escalation. Readers interested in learning how to conduct a conflict analysis should ...
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