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The Mediation Process: Practical Strategies for Resolving Conflict, 4th Edition
book

The Mediation Process: Practical Strategies for Resolving Conflict, 4th Edition

by Christopher Moore
April 2014
Intermediate to advanced
704 pages
20h 44m
English
Jossey-Bass
Audiobook available
Content preview from The Mediation Process: Practical Strategies for Resolving Conflict, 4th Edition

13Generating Options and Problem Solving

so far, parties have described for each other and the mediator the background of their dispute, identified most if not all issues to be discussed, developed a mutually acceptable agenda, and (through joint education and questioning) begun to clarify some of the needs and interests to be satisfied. Now, the central task of the negotiators and the intermediary is to develop mutually acceptable options for understandings or agreements.

By this time, parties may or may not have proposed any options for understandings or agreements, and may find themselves in several situations. First, one or more positions advocated by one or all parties in their opening statements or in subsequent joint educational discussions ...

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Publisher Resources

ISBN: 9781118421529