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The Phoenix Project
book

The Phoenix Project

by Gene Kim, Kevin Behr, George Spafford
January 2013
Intermediate to advanced
384 pages
9h 6m
English
IT Revolution Press
Content preview from The Phoenix Project

Chapter 1

“Bill Palmer here,” I say, answering my cell phone on the first ring.

I’m late, so I’m driving ten miles per hour over the speed limit, instead of my usual five. I spent the morning at the doctor’s office with my three-year-old son, trying to keep the other toddlers from coughing on us, constantly being interrupted by my vibrating phone.

The problem of the day is intermittent network outages. As the Director of Midrange Technology Operations, I’m responsible for the availability and smooth functioning of a relatively small IT group at Parts Unlimited, a $4 billion per year manufacturing and retail company based in Elkhart Grove.

Even in the technology backwaters I’ve chosen to make my turf, I need to track network ...

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Publisher Resources

ISBN: 9781457191350