O'Reilly logo

The Phoenix Project by George Spafford, Kevin Behr, Gene Kim

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

Chapter 16

I’m at my desk, tying up some loose ends when Ellen runs up to me, holding an e-mail printout. It’s from Dick, raising the alarm with all company executives that something has gone terribly wrong with the company invoicing systems. Earlier today, one of the clerks discovered that no customers had been invoiced for three days. Among other things, this means that customers haven’t been paying on time, which means the company will have less cash in the bank at the end of the quarter than projected, which will raise all sorts of uncomfortable questions when the company earnings are announced.

It’s clear from Dick’s string of e-mails that he’s livid, and apparently, his whole accounts receivable staff and controller ...

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, interactive tutorials, and more.

Start Free Trial

No credit card required