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The Phoenix Project
book

The Phoenix Project

by Gene Kim, Kevin Behr, George Spafford
January 2013
Intermediate to advanced
384 pages
9h 6m
English
IT Revolution Press
Content preview from The Phoenix Project

Chapter 16

I’m at my desk, tying up some loose ends when Ellen runs up to me, holding an e-mail printout. It’s from Dick, raising the alarm with all company executives that something has gone terribly wrong with the company invoicing systems. Earlier today, one of the clerks discovered that no customers had been invoiced for three days. Among other things, this means that customers haven’t been paying on time, which means the company will have less cash in the bank at the end of the quarter than projected, which will raise all sorts of uncomfortable questions when the company earnings are announced.

It’s clear from Dick’s string of e-mails that he’s livid, and apparently, his whole accounts receivable staff and controller ...

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Publisher Resources

ISBN: 9781457191350