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The Phoenix Project
book

The Phoenix Project

by Gene Kim, Kevin Behr, George Spafford
January 2013
Intermediate to advanced
384 pages
9h 6m
English
IT Revolution Press
Content preview from The Phoenix Project

Chapter 26

When Patty enters the conference room, she gasps loudly when she sees John’s transformed appearance. “Oh my God, John. You look fantastic!”

Surprisingly, when Wes arrives, he doesn’t seem to notice anything different.

When everyone is here, I quickly share what I had learned from Erik. We decide that Patty and I will start the business process-owner interviews for “understanding customer needs and wants,” “product portfolio,” “time to market,” and “sales pipeline,” while John will research the business SOX-404 control environment, as directed by Erik.

It’s Friday and we’re scheduled to interview Ron Johnson, the VP of Manufacturing Sales. I worked with him years ago as part of the acquisition integration project ...

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Publisher Resources

ISBN: 9781457191350