O'Reilly logo

The Phoenix Project by George Spafford, Kevin Behr, Gene Kim

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

Chapter 19

At last, I nod, too.

Patty says, “You know, Bill, I think you’ve done a fantastic job in the past couple of weeks. And I’m sorry for how I reacted when you quit. I’ve seen such a difference in how the entire IT organization works. This is an organization that has resisted adopting any sort of process and had real problems with trust between departments. It’s amazing to see, and I give most of the credit to you.”

“I’m with her. I suppose I’m glad you’re back, too, you big quitter,” Wes laughs loudly. “Whatever I might have said on that first day, I don’t want your job. We need you here.”

Embarrassed, I just smile, acknowledging their remarks but not wanting them to blather on, saying, “Okay. Thanks, guys.”

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, interactive tutorials, and more.

Start Free Trial

No credit card required