The Rules Of Management: A Definitive Code for Managerial Success, Expanded Edition

Table of contents

1. Title Page
2. Copyright Page
3. Contents
4. Introduction
5. Part I. Managing Your Team
   1. Chapter 1. Get Them Emotionally Involved
   2. Chapter 2. Know What a Team Is and How It Works
   3. Chapter 3. Set Realistic Targets—No, Really Realistic
   4. Chapter 4. Hold Effective Meetings...
   5. Chapter 5. ...No, Really Effective
   6. Chapter 6. Make Meetings Fun
   7. Chapter 7. Make Your Team Better Than You
   8. Chapter 8. Know Your Own Importance
   9. Chapter 9. Set Your Boundaries
   10. Chapter 10. Be Ready to Prune
   11. Chapter 11. Offload as Much as You Can—or Dare
   12. Chapter 12. Let Them Make Mistakes
   13. Chapter 13. Accept Their Limitations
   14. Chapter 14. Encourage People
   15. Chapter 15. Be Very, Very Good at Finding the Right People
   16. Chapter 16. Hire Raw Talent
   17. Chapter 17. Take the Rap
   18. Chapter 18. Give Credit to the Team When It Deserves It
   19. Chapter 19. Get the Best Resources for Your Team
   20. Chapter 20. Celebrate
   21. Chapter 21. Keep Track of Everything You Do and Say
   22. Chapter 22. Be Sensitive to Friction
   23. Chapter 23. Create a Good Atmosphere
   24. Chapter 24. Inspire Loyalty and Team Spirit
   25. Chapter 25. Have and Show Trust in Your Staff
   26. Chapter 26. Respect Individual Differences
   27. Chapter 27. Listen to Ideas from Others
   28. Chapter 28. Adapt Your Style to Each Team Member
   29. Chapter 29. Let Them Think They Know More Than You (Even if They Don’t)
   30. Chapter 30. Don’t Always Have to Have the Last Word
   31. Chapter 31. Understand the Roles of Others
   32. Chapter 32. Ensure People Know Exactly What Is Expected of Them
   33. Chapter 33. Have Clear Expectations
   34. Chapter 34. Use Positive Reinforcement Motivation
   35. Chapter 35. Don’t Try Justifying Stupid Systems
   36. Chapter 36. Be Ready to Say Yes
   37. Chapter 37. Train Them to Bring You Solutions, Not Problems
6. Part II. Managing Yourself
   1. Chapter 38. Work Hard
   2. Chapter 39. Set the Standard
   3. Chapter 40. Enjoy Yourself
   4. Chapter 41. Don’t Let It Get to You
   5. Chapter 42. Know What You Are Supposed to Be Doing
   6. Chapter 43. Know What You Are Actually Doing
   7. Chapter 44. Value Your Time
   8. Chapter 45. Be Proactive, Not Reactive
   9. Chapter 46. Be Consistent
   10. Chapter 47. Set Realistic Targets for Yourself—No, Really Realistic
   11. Chapter 48. Have a Game Plan, but Keep It Secret
   12. Chapter 49. Get Rid of Superfluous Rules
   13. Chapter 50. Learn from Your Mistakes
   14. Chapter 51. Be Ready to Unlearn—What Works, Changes
   15. Chapter 52. Cut the Crap—Prioritize
   16. Chapter 53. Cultivate Those in the Know
   17. Chapter 54. Know When to Kick the Door Shut
   18. Chapter 55. Fill Your Time Productively and Profitably
   19. Chapter 56. Have a Plan B and a Plan C
   20. Chapter 57. Capitalize on Chance—Be Lucky, but Never Admit It
   21. Chapter 58. Recognize When You’re Stressed
   22. Chapter 59. Manage Your Health
   23. Chapter 60. Be Prepared for the Pain and Pleasure
   24. Chapter 61. Face the Future
   25. Chapter 62. Head Up, Not Head Down
   26. Chapter 63. See the Forest and the Trees
   27. Chapter 64. Know When to Let Go
   28. Chapter 65. Be Decisive, Even if It Means Being Wrong Sometimes
   29. Chapter 66. Adopt Minimalism as a Management Style
   30. Chapter 67. Visualize Your Plaque
   31. Chapter 68. Have Principles and Stick to Them
   32. Chapter 69. Follow Your Intuition
   33. Chapter 70. Be Creative
   34. Chapter 71. Don’t Stagnate
   35. Chapter 72. Be Flexible and Ready to Move On
   36. Chapter 73. Remember the Object of the Exercise
   37. Chapter 74. Remember That None of Us Has to Be Here
   38. Chapter 75. Go Home
   39. Chapter 76. Keep Learning—Especially from the Opposition
   40. Chapter 77. Be Passionate and Bold
   41. Chapter 78. Plan for the Worst, but Hope for the Best
   42. Chapter 79. Let the Company See You Are on Its Side
   43. Chapter 80. Don’t Bad-Mouth Your Boss
   44. Chapter 81. Don’t Bad-Mouth Your Team
   45. Chapter 82. Accept that Some Things Bosses Tell You to Do Will Be Wrong
   46. Chapter 83. Accept That Bosses Are as Scared as You Are at Times
   47. Chapter 84. Avoid Straitjacket Thinking
   48. Chapter 85. Act and Talk as if One of Them
   49. Chapter 86. If in Doubt, Ask Questions
   50. Chapter 87. Show You Understand the Viewpoint of Underlings and Overlings
   51. Chapter 88. Add Value
   52. Chapter 89. Don’t Back Down—Be Prepared to Stand Your Ground
   53. Chapter 90. Don’t Play Politics
   54. Chapter 91. Don’t Criticize Other Managers
   55. Chapter 92. Share What You Know
   56. Chapter 93. Don’t Intimidate
   57. Chapter 94. Be Above Interdepartmental Warfare
   58. Chapter 95. Show That You’ll Fight to the Death for Your Team
   59. Chapter 96. Aim for Respect Rather Than Being Liked
   60. Chapter 97. Do One or Two Things Well and Avoid the Rest
   61. Chapter 98. Seek Feedback on Your Performance
   62. Chapter 99. Maintain Good Relationships and Friendships
   63. Chapter 100. Build Respect—Both Ways—Between You and Your Customers
   64. Chapter 101. Go the Extra Mile for Your Customers
   65. Chapter 102. Be Aware of Your Responsibilities
   66. Chapter 103. Be Straight at All Times and Speak the Truth
   67. Chapter 104. Don’t Cut Corners—You’ll Get Discovered
   68. Chapter 105. Find the Right Sounding Board
   69. Chapter 106. Be in Command and Take Charge
   70. Chapter 107. Be a Diplomat for the Company
7. End Game