May 2011
Beginner
240 pages
2h 45m
English
So you can’t bad-mouth the company and you can’t criticize your boss. “Surely,” I hear you ask, “I can criticize my team?” Not in public you can’t. Behind closed doors when there is no one there but you and you alone, then and only then are you allowed one small silent scream when things really hit the fan, but apart from that, nothing.
It’s a poor work person who blames their tools. Your team is your tool to getting your management job done. If your team is useless it is you who hasn’t sharpened the tool, oiled it, cleaned the rust off, repaired the handle, replaced worn out bits, checked for damage, that sort of thing.
Your team will make mistakes; that’s a given. Things will go wrong, that too is a given. ...
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