May 2011
Beginner
240 pages
2h 45m
English
We all make mistakes—we wouldn’t be the wonderfully creative, innovative managers we are if we didn’t. But some managers gloss over any mistakes they make. They cover them, bury them, forget about them.
You, as a brilliant manager, won’t do that. You won’t beat yourself up over them, nor sit in a pit of misery over them but you will analyze what went wrong, discuss with colleagues why it went wrong, and make a plan to prevent it from going wrong again.
Our mistakes could be anything from a badly handled appraisal, a lost sale, a badly thought out report, a poor use of time or resources, a failure to meet a deadline—when you start to write down how many failures there could be, the list is endless.
After you ...
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