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The Rules Of Management: A Definitive Code for Managerial Success, Expanded Edition
book

The Rules Of Management: A Definitive Code for Managerial Success, Expanded Edition

by Richard Templar
May 2011
Beginner
240 pages
2h 45m
English
Pearson
Content preview from The Rules Of Management: A Definitive Code for Managerial Success, Expanded Edition

Chapter 87. Show You Understand the Viewpoint of Underlings and Overlings

Being an underling—as we all know because we’ve all done it, been there—is tough. You get to take a lot of orders from a lot of people delivered in a way that puts your back up and makes you angry.

But hey, being a manager is often no better. Now you are caught in the middle. You get all that flak from the staff, plus all the crazy directives from the chief executive. You are no longer an underling and not quite an overling. You are the middle of the sandwich. You’re going to get it from both directions, upward and downward.

One of the best ways to take the pressure off is to let underlings all know you understand their viewpoint. Don’t just smile and say, “Yeah, I know ...

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Publisher Resources

ISBN: 9780132733113Purchase book