May 2011
Beginner
240 pages
2h 45m
English
book
The Rules Of Management: A Definitive Code for Managerial Success, Expanded Edition
by Richard Templar
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.
Chapter 37. Train Them to Bring You Solutions, Not Problems
It’s too easy for staff to moan. I think it becomes a habit. You have to train your staff not just to moan. You can allow moaning but insist that if they bring you a problem they must also suggest a solution to the problem. Any idea that there is something wrong should always be met with, “And what would you like me to do about it?” If they complain, meet them with, “What do you think we should do?”
The best manager I ever worked for carried this even further and made us tell him the solution first—and then let him guess what he thought our “problem” was. It made it a game, which was sort of fun, but it also made us think on our feet a bit—made us be a bit lateral in our moaning. I ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.