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The Strategic Project Manager's Guide to Complex Projects
book

The Strategic Project Manager's Guide to Complex Projects

by Leon Herszon
April 2026
Intermediate
400 pages
9h 26m
English
Wiley
Content preview from The Strategic Project Manager's Guide to Complex Projects

4Behavioral Issues

4.1 Organizational and Human Behavior

Organizational and human behavior are important concepts that shape the way any workplace works, including complex project environments. These interrelated fields of study provide necessary insights into how individuals, groups, and entire organizations function and interact.

A diagram illustrates behavioral complexity in projects, including leadership, emotional intelligence, and stakeholder engagement.

Organizational behavior is “the systematic study and application of knowledge about how individuals and groups act within organizations” (Robbins and Judge, 2017). It covers various levels of analysis, from individual to organization, and examines elements like motivation, leadership, communication, and organizational culture. It also draws on different areas of study, from psychology to sociology and anthropology, to provide a better understanding of the workplace.

Fundamentally, organizational behavior seeks to explain and predict human behavior within organizational settings. This includes understanding how individuals perceive their work environment, how they are motivated, make decisions, and interact with others. It also explores group dynamics, team effectiveness, and the impact of organizational structure and culture on employee behavior.

One key aspect of organizational behavior is the study of individual differences. People bring their unique personalities, attitudes, values, and experiences to the workplace, which can influence their behavior ...

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Publisher Resources

ISBN: 9781394335763