This dimension encompasses two interrelated aspects: technological change and innovation. Technological change refers to the new or untried technology used in a project. The term “technology” is used in its broader meaning, not limited to information technology but encompassing any technology required for a specific project (Remington and Pollack 2007). The complexity of technological change increases as the team's or performing organization's familiarity with the technology decreases.
Shenhar and Dvir (2007) provide a helpful framework for understanding technological uncertainty, dividing it into four distinct levels: low, medium, high, and super high‐tech. This framework helps project managers assess the level of technological complexity they are dealing with and adjust their management approaches accordingly.
Innovation, on the other hand, relates to the level of novelty in the product or service being developed by the project. It impacts market‐related activities and the time and effort required to define and maintain project requirements. Higher levels of innovation make it more challenging to establish and maintain requirements as defined initially (Shenhar et al. 2012).
The interplay between technological change and innovation can significantly impact project ...
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