Notes to chapters

1 This chapter builds on complex systems thinking. The original ideas were developed by Prigogine (1984) and Gell-Mann (1994). Other contributions that informed our thinking come from Boulton (2012), Boulton et al. (2015), Boulton and Allen (2007), Allen et al. (2001, 2007, 2011), Stacey (2010), Arthur (1994) and Bunge (2003).

2 Boulton et al. (2015).

3 See Mintzberg and Waters (1985) and Mintzberg et al. (2005).

4 Eisenhardt and Sull (2001).

5 In this chapter we build on contributions to the theory of value creation and capture from Bowman and Ambrosini (2000, 2001, 2010), Bowman (2015), Coff (1999), Lepak, Smith and Taylor (2007), Porter (1985), Sweeney and Soutar (2001), Vargo and Lusch (2004) and Zeithaml (1988).

6 Collis ...

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