Chapter 14

How Digital Transformations Can Succeed

I’m a huge optimist when it comes to the digital era. I believe that the new digital tools have the potential to transform people, enterprises, and society. I’m also a realist when it comes to the disruptive power of digital. Like all the disruptive tools of the previous industrial revolutions, it will generate the pain of change. The question is not whether digital disruption will occur but what role we want to play when it does.

My intent is to share how diligence is the mother of good fortune, to quote Miguel de Cervantes, especially when applied to digital transformation.

Why Digital Transformations Fail provides a blueprint for successful transformation. It puts the digital transformation ...

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