Chapter 4. Getting Help
As you’ve no doubt noticed, each version of Windows gets bigger and more capable, but seems to come with fewer pages of printed instructions. In Win-dows XP, Microsoft has relegated more of its wisdom than ever to online help screens—or, even less conveniently, to Web pages on the Internet.
On the other hand, Microsoft has improved the Help window by incorporating links to various diagnostic and repair tools, troubleshooting wizards, and help sources on the Web. It may take all weekend, but eventually you should find written information about this or that Windows feature or problem.
Navigating the Help System
To open the help system, choose Start→Help and Support, or press F1. The Help and Support window appears, as shown in Figure 4-1. From here, you can home in on the help screen you want using any of three methods: clicking your way from the Help home page, using the index, or using the Search command.
Help Home Page
The home page shown in Figure 4-1 contains three basic areas. In the left column: Frequently sought help topics, such as “Music, video, games, and photos” and “Printing and faxing.” In the right column: buttons that take you to specialized interactive help systems and utility software. Finally, at the lower right, Microsoft treats you each day to a different “Did you know?” headline.
If one of the broad topics on the left side corresponds with your question, click any topic to see a list of subtopics. The subtopic list will lead you to another, ...
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