World Class IT: Why Businesses Succeed When IT Triumphs

4.4. Effective IT Project and Portfolio Management and IT's Wider Company Influence

Again, if the IT department is to become the leader of the company in the topics of this chapter, as I contend should be the goal, then the metrics are the proof. The organization should set its sights high in this area, and it should broadcast its successes and failures to the business to provide the right incentives for IT to continue to improve.

Table 4.1. Metrics for Managing Projects and Processes Effectively

Subprinciple	Introductory Metrics	Advanced Metrics
Generate Ideas	Number of new ideas (projects) submitted or logged in during X period Percentage of budget spent on new ideas (projects) Percentage of logged ideas being investigated or pursued by the company ...