O'Reilly logo

World Class IT: Why Businesses Succeed When IT Triumphs by Peter A. High

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

5.2. Five Subprinciples of Partnership within IT and with the Business

For IT executives who hope to climb the rungs toward World Class IT performance relative to IT and business partnerships, there is, again, a path to follow, shown in Figure 5.1.

5.2.1. Subprinciple 1. Communicate Well with the Business

Communication is the most important building block in constructing bridges between the business and the IT department. So many of the traditional issues between these peer organizations result from poor communication. The issue is as often a lack of communication regarding successes as it is communication regarding failures, interestingly enough.

It is important to stress that these communications should not simply be between the CIO and the ...

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, interactive tutorials, and more.

Start Free Trial

No credit card required