5.2. Five Subprinciples of Partnership within IT and with the Business
For IT executives who hope to climb the rungs toward World Class IT performance relative to IT and business partnerships, there is, again, a path to follow, shown in Figure 5.1.
5.2.1. Subprinciple 1. Communicate Well with the Business
Communication is the most important building block in constructing bridges between the business and the IT department. So many of the traditional issues between these peer organizations result from poor communication. The issue is as often a lack of communication regarding successes as it is communication regarding failures, interestingly enough.
It is important to stress that these communications should not simply be between the CIO and the ...
Get World Class IT: Why Businesses Succeed When IT Triumphs now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
