January 1994
Beginner to intermediate
400 pages
10h 8m
English
Overview
Managers and supervisors will sharpen their analytical and decision-making skills with this new collection of fully reproducible case studies. Based on actual, real-life situations, these exercises prepare supervisors and team leaders for the challenging problems they face in today's complex workplace.
Each case study includes:
Summary of the case
Discussion questions that evoke thought and analysis
Suggested solutions to the problems presented.
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