May 2007
Beginner to intermediate
288 pages
7h 29m
English
In this chapter, we’re going to look at common data types that can help you better understand your web business and, more important, your customers’ interaction with your business. In particular, we’ll focus on behavioral, attitudinal, competitive, and transactional data. We’ll explain how they’re used, and what they can and can’t do. We’ll also examine how you should compare performance both inside and outside your organization.
Chapter Contents
In previous chapters, we’ve talked at length about leveraging data ...
Read now
Unlock full access