Book description
But just 30 percent of these tools deliver as intended. Why? As Jeremy Hope and Steve Player reveal in Beyond Performance Management, while many tools are sound in theory, they’re misused by most organizations. For example, executives buy and implement a tool without first asking, What problem are we trying to solve?” And they use tools to command and control frontline teams, not empower thema serious and costly mistake.
In this eminently useful, clear-eyed book, the authors critically review dozens of well-known management toolsfrom mission statements, balanced scorecards, and rolling forecasts to key performance indicators, Six Sigma, and performance appraisals. They explain how to select the right tools for your organization, how to implement them correctly, and how to extract maximum value from each.
Brimming with rigorous analysis and solid advice, Beyond Performance Management helps you swiftly gauge the value of each management tool, as well as navigate the increasingly crowded field of offeringsso the tools you select deliver fully on their promise.
Product information
- Title: Beyond Performance Management
- Author(s):
- Release date: January 2012
- Publisher(s): Harvard Business Review Press
- ISBN: 9781422142264
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