October 2019
Beginner
272 pages
7h 19m
English

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The basics pack an enormous punch, so be sure you perform them brilliantly. You don’t have time to smile and say, “Thank you”? Really? I’m not buying it, and neither are your coworkers. These interpersonal niceties aren’t superficial, they’re essential. They are the quickest and easiest ways to connect first as people. Employee disengagement and turnover are expensive and most frequently linked to feeling disrespected. Whatever your role is in the company, present yourself as the person people want to support because you ...
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