Creating a Drama-Free Workplace

Introduction

“I've kept your materials in the top drawer of my desk for seven years and three promotions.”

—Graham Holden

The behaviors that destroy trust and connectedness are found in every workplace. When toxic behaviors, such as gossip and mean-spirited speculation rise, we can respond in one of three ways. We can join in and add to the downward spiral of negativity, assume change is not possible and ignore the undercurrent of tension, or we can gather up our courage, raise our collective awareness, and move in the opposite direction. This book is testimony to the third choice.

In the process of resolving more than 300 workplace conflicts, ...