Creating a Drama-Free Workplace

6

The Invisible Costs of Contempt

“If you judge people, you have no time to love them.”

—Mother Theresa

As we have established, the immediate payoffs of First Assumption are a sugar high, self-righteous indignation, and the superficial sense that we are elevating our status and bonding.

Unfortunately, the costs are hidden and delayed. Even though my work is immersed in workplace conflict, it took me many years to realize the costs of contempt.

Previously, we covered the four disadvantages of First Assumption:

1. The risk of depression.
2. The inability to think clearly, comprehend what is being said, and recall what happens when we flood.
3. Flooding ...