Creating a Drama-Free Workplace

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Create Cultures of Appreciation, Respect, Pride, and High Morale

“The space between us is where they need to send the astronauts.”

—Charlie B. Goldsmith

When I arrived at a high-tech company, Hans, the president, told me that their executive meetings dragged on, hour after unproductive hour, punctuated by outbursts of hostility and accusations. Individuals left the meeting with migraines, and often team members would refuse to talk to each other for days after they met.

By our fourth meeting, we were proceeding in a civilized tone. However, when we adjourned for lunch, I looked around the table and realized the executive team members looked ...