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Critical Knowledge Transfer
book

Critical Knowledge Transfer

by Dorothy Leonard, Walter C. Swap
November 2014
Intermediate to advanced content levelIntermediate to advanced
240 pages
4h 59m
English
Harvard Business Review Press
Content preview from Critical Knowledge Transfer
When Jerry Winthrop joined “Balfour Paper” as a manager in corporate HR, he made a highly unusual request. He asked to work in operations for a while, so that he would understand the strong, team-based, nonunion company culture—and also learn something about the technical side of the business. He had been told about the corporate values established early on by the company founders: teamwork, treating people well, personal responsibility, honesty and integrity, a can-do attitude, and a strong work ethic. But were those really lived on a daily basis?
It was a brave undertaking for a psychology major with an MBA in organizational behavior. He had minimal mechanical aptitude and no relevant engineering ...
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Publisher Resources

ISBN: 9781422168127