Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior, Second Edition, 2nd Edition
by Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler, David Maxfield
Foreword
As I read this book, my mind kept reverting to a particular image. Namely, J. D. Watson and Francis Crick as they relentlessly pursued the mystery of life … and finally struck upon the double-helix structure of DNA. The world has never been the same. Next stop … Stockholm in December.
I don’t know whether the authors of this book will get the call that confirms a Nobel, but there’s a part of me that thinks it’s their just deserts for this magnificent and groundbreaking masterwork.
An absurd claim?
I think not.
War and peace, wellness and extreme physical and mental malaise, marriage and divorce, abject failure and Olympian success … all these profound subjects at their core depend upon functioning—or malfunctioning—human relationships. ...
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