June 2013
Intermediate to advanced
336 pages
5h 55m
English
book
Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior, Second Edition, 2nd Edition
by Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler, David Maxfield
Content preview from Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior, Second Edition, 2nd EditionBecome an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
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Acknowledgments
Here are just a few of our 100+ colleagues on the VitalSmarts team who are as committed to this work as any of the authors:
James Allred, Terry Brown, Mike Carter, Lance Garvin, Jeff Gibbs, Justin Hale, Emily Hoffman, Jeff Johnson, Todd King, Brittney Maxfield, Mary McChesney, John Minert, David Nelson, Stacy Nelson, Rich Rusick, Andy Shimberg, Mindy Waite, Yan Wang, Steve Willis, Mike Wilson, Paul Yoachum, and Rob Youngberg.
Thanks also to our U.S. associates who are gifted teachers and powerful influencers:
Doug Finton
Ilayne Geller
Tamara Kerr
Richard Lee
Simon Lia
Murray Low
Jim Mahan
Margie Mauldin
Paul McMurray
Jim Munoa
Larry Peters
Shirley Poertner
Mike Quinlan
Kurt Southam
Neil Staker
And finally we express gratitude ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.