2Master My StoriesHow to Get Your Head Right Before Opening Your Mouth
Have you ever noticed? Anybody going slower than you is an idiot, and anyone going faster than you is a maniac.
—GEORGE CARLIN
Anyone who has ever held others accountable realizes that a person’s behavior during the first few seconds of the interaction sets the tone for everything that follows. You have no more than a sentence or two to establish the climate. If you set the wrong tone or mood, it’s hard to turn things around. In fact, a bad beginning might ensure a poor ending.
This can be troublesome, because when someone breaks a commitment or behaves badly, the last thing we’re thinking about is the climate we’re about to establish. More often than not, we’re completely ...
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