Chapter 13

Storage Strategies for E-Mail

The urge to collect and hoard is primal.

E-mail keeps coming; it is never, ever deleted. E-mail creates more and more data stored on spinning drives, taking up space in the data center, consuming power and A/C. More stuff to back up. E-mail is accessed 24×7. If email is not accessible, it’s as bad as the phone system going down. To sum up, e-mail, perhaps more than any other application, creates an ever-increasing pile of unmanageable, undeletable data. There are a few tricks to dealing with it.

End users and business units can be expected to always take the path of least resistance. Without additional restrictions, expense-pass-downs, or tools, end users will allow e-mail folders to grow and grow. ...

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