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DK Essential Managers: Managing Change
book

DK Essential Managers: Managing Change

by Robert Heller
April 1999
Intermediate to advanced
72 pages
1h 55m
English
DK Publishing
Content preview from DK Essential Managers: Managing Change

Monitoring Progress

Frequent and accurate assessment of progress is essential to ensure that a change program is effective. Simply producing figures at regular intervals is not enough: look at less tangible factors, too, and compare both against planned achievements.

DK Only study or produce statistics that clearly show progress or results.
DK If performance lags, look first at how it is targeted and measured.

Measuring performance

What you measure is what you get. For example, changing the targets for salespeople from measures based solely on revenue ...

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Publisher Resources

ISBN: 9780789428974