Executing Strategy

Clarifying

Interlocks

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44 Executing Strategy

M

ost units don’t work in isolation to execute their strategy.

They need to collaborate with others—inside and

outside the company—to put their strategic plans into action.

The following sections shed light on how to manage these “inter-

locks.”

The need for cross-functional

collaboration

Interlocks, or cross-functional collaborations, lead to two types of

exchanges. Sometimes, your unit will need to receive work from

other units so that you can implement your action plans. Other

times, your unit will need to give work to other units so that they

can carry out their own ...