68 Executing Strategy
improvement plan whereby the individual is evaluated
periodically against a set of defined objectives.
With resisters who can’t be salvaged, you have little choice but
to separate them from your unit as quickly as possible. Consider
moving those people elsewhere—to areas in the organization
where they may feel less resistant to change and therefore still be
able to make a genuine contribution. If all else fails, consider dis-
missing them.
Training people for the future
Ongoing training is essential for enabling a unit to excel at execut-
ing strategy. Identify any new skills individuals will need in order
to carry out new initiatives. These skills include using new analytic
and decision-making tools, giving presentations, managing ...