Roughly 85 percent1 of the small business clients that you work with are financially illiterateâand that statistic is likely conservative. These clients are easy to spot because they consistently struggle to pay the bills as they fall due, or pay themselves a decent wage. These are also the same clients who donât pay your invoices on time and expect you to work for peanuts because they donât value what you do behind the scenes to help keep them afloat.
Kerry, an accountant and bookkeeper, found herself exactly in your shoes with a tradesman client that she had been working with for about three years. On the one hand, she saw enormous potential in his business because he was very good at what he did, but ...
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