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Fully Compliant: Compliance Training to Change Behavior
book

Fully Compliant: Compliance Training to Change Behavior

by Travis Waugh
June 2019
Intermediate to advanced content levelIntermediate to advanced
232 pages
5h 24m
English
Association for Talent Development
Content preview from Fully Compliant: Compliance Training to Change Behavior

Chapter 6

Belief, Culture, and the Levers of Human Behavior

“There’s a small, well-known restaurant on San Pedro Avenue, one of the main thoroughfares through San Antonio, that serves great local cuisine at good prices,” began Earnie Broughton, senior adviser with the Ethics and Compliance Initiative. He was recounting an anecdote of one of his favorite hometown restaurants, which bore surprising relevance to our discussion of learning and compliance.

“I was picking up my dinner one night,” he explained, “when I noticed the place looked a little quieter than usual. The owner said things were going well at their other location, which was a little outside town, but orders had been down for months at this ideal spot, right on the most well-traveled ...

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Publisher Resources

ISBN: 9781947308350