
User’s Perception of Web Multimedia Interfaces
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Table 10.2 Pros and Cons of Evaluation Methods
Evaluation
Method Advantage Disadvantage
Usability
laboratory
• Observer can inspect users’
movement in specific details
• Requires more equipment and
resources
• Able to review and investigate
further
• Not suitable for a diverse base of users
• Normally a small size of sample users,
may not cover all the details
• First time test may not apply to the
result of using the program in a
regular manner
• Monitored lab behavior may not
reflect home usage pattern
Heuristic
evaluation
• Does not require experiment
hardware
• Easy to perform and generate
reports
• Requires human ...