Edgar Mumble looked at the feedback forms from his
audience and scratched his head. Then he frowned. ‘Pah!
How dare they say my talk was boring?’ he scoffed, ‘What
do these people know anyway? I’ve studied this subject for
15 years. They were begging me to do the talk. They clearly
haven’t got a clue.’ Edgar looked around the office to see if
anyone was looking and slid the feedback sheets into the bin.
Empathy
A powerful ...
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