September 2011
Beginner
272 pages
6h 6m
English
Content preview from How to Be Brilliant at Public Speaking
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ingenious interactivity
141
Involve all members of the audience: spread the
discussion to members of the group who aren’t par-
ticipating fully. Encourage those quieter audience
members by asking them open questions such as
‘What do you think?’ rather than closed questions
such as ‘Do you agree?’ Assume that everyone has
useful input to give.
4. Manage yourself: the way a facilitator behaves will be
reflected in how the group behaves. So, if you are anxi-
ous or overly curt with facilitation, the level of tension
will increase in the group and you may find a heated
discussion developing. If you stay calm, so will the
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I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.