Innovative Performance Support: Strategies and Practices for Learning in the Workflow
by Con Gottfredson, Bob Mosher
About the Authors
Conrad Gottfredson has a Ph.D. in Instructional Psychology and Technology with over 25 years of experience helping multinational organizations in their leadership development, performance improvement, learning agility, instructional design, and knowledge capital management. His consulting work has helped clients wisely employ emerging technologies and methodologies to help people achieve personal and organizational goals. He has pioneered methodologies for developing and delivering learning at the “Five Moments of Need” to those who need it, when they need it, in the language and form they require, from a single source of content. His unique collaborative consulting style has helped him develop simple, practical solutions to ...
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